Desku
About Desku
Desku is a leading AI-powered customer support platform catering to E-commerce and SaaS businesses. It streamlines support workflows, enhances team productivity, and utilizes advanced AI to provide tailored customer interactions. With its user-friendly interface and instant chatbot capabilities, Desku solves customer service challenges efficiently.
Desku offers flexible pricing plans, including a Free Forever plan, starting at $19/month. Each tier is designed to provide exceptional value, allowing businesses to enhance their customer support experience. Upgrading unlocks advanced features and boosts team efficiency, making Desku an ideal choice for growth-oriented companies.
Desku features an intuitive interface designed for seamless user navigation. Its organized layout allows businesses to manage AI-driven customer interactions effortlessly. With easy access to key functionalities, Desku’s user-friendly design enhances both agent and customer experiences, maximizing operational efficiency and satisfaction.
How Desku works
Users can sign up for Desku and complete a quick onboarding process, where they’ll access training materials and setup guides. Once configured, they can navigate the platform to deploy chatbots, manage customer inquiries in real-time, and utilize AI to automate responses, ensuring an efficient support experience.
Key Features for Desku
AI Co-Pilot for Teams
Desku's AI Co-Pilot for Teams is a standout feature that enhances productivity. It leverages your existing knowledge and data to automate ticket responses, streamline operations, and maintain brand voice. This innovative solution allows teams to focus on complex inquiries, providing superior customer service.
No-Code Chatbot Builder
The No-Code Chatbot Builder is a key feature of Desku, enabling effortless interaction automation. Businesses can create customized chatbots without technical skills, ensuring 24/7 customer support. Desku empowers users with flexible options for managing interactions, improving overall customer satisfaction and engagement.
Knowledgebase Creation
Desku offers a user-friendly Knowledgebase Creation tool, empowering businesses to create a self-service information hub. This feature reduces response times by equipping customers with relevant information, ultimately increasing efficiency and customer satisfaction. Desku transforms knowledge management, enhancing the support experience for everyone.
