Vocads

Vocads reinvents surveys with conversational voice AI for enhanced customer engagement and data collection.
August 13, 2024
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Vocads Website

About Vocads

VOCADS is a leading platform for voice surveys, designed to enhance customer knowledge in real-time. Utilizing generative voice AI, it delivers deeper insights and improves user engagement. The platform helps businesses automate qualitative surveys, making data collection easier and more efficient for customer relationship management.

VOCADS offers a free trial along with flexible pricing plans. Users can choose from various subscription tiers, each offering unique features and capabilities. By upgrading, users gain access to advanced reporting and real-time analysis, significantly enhancing their capability to understand customer feedback effectively.

The VOCADS interface is designed for seamless user experience, featuring an intuitive layout and easy navigation. Its user-friendly design simplifies the survey creation process, enabling quick deployment and real-time collection of voice feedback, making it exceptionally convenient for users in diverse settings.

How Vocads works

Users start by creating a survey using the intuitive Genius Survey creation wizard, which allows for setup in just 30 seconds. After broadcasting the survey link via email or QR code, customers provide vocal feedback through a user-friendly interface. Real-time reporting then enables immediate insights and responsiveness to customer needs.

Key Features for Vocads

Generative Voice AI Surveys

Generative voice AI surveys from VOCADS provide a unique way to gather detailed customer insights. This feature allows users to create surveys quickly, resulting in richer verbatim responses and a 25% increase in response rates, drastically improving qualitative data collection efforts.

Real-Time Reporting

VOCADS includes an advanced real-time reporting feature that automatically generates summaries and recommendations during surveys. This functionality empowers organizations to quickly respond to customer feedback, enhancing their ability to adapt strategies and improve overall customer satisfaction and engagement.

Multilingual Support

VOCADS offers multilingual support, enabling businesses to conduct voice surveys in over 9 languages. This key feature expands user reach and promotes inclusivity, allowing diverse customer bases to provide feedback comfortably, which strengthens the value of the insights collected.

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