Hush Touch | Voice-to-Text for MacOS vs Quitlo

Dual-Engine On-Device Recognition

Hush Touch doesn't rely on a single point of failure. It intelligently blends Apple's DictationTranscriber for natural flow and punctuation with SFSpeechRecognizer to spot your custom vocabulary. This dual-engine approach is then refined by an Apple Intelligence final pass, all executed locally on your Mac. This means superior accuracy for technical terms and everyday speech without the latency or privacy risks of cloud processing. Your voice data never leaves your computer.

Adaptive Custom Vocabulary & Learning

Forget manually adding every industry term. Hush Touch provides a 500-term base and, critically, features auto-learn from corrections. When you fix a transcription, it detects and adds the correct word to your personal vocabulary. This frequency-weighted learning is even boosted per application, meaning it better recognizes your coding jargon in Xcode and your client names in Mail automatically. It learns and evolves with every use.

Smart, Local Text Processing

Experience dictation that thinks ahead. Beyond basic transcription, Hush Touch actively removes filler words ("um," "like"), performs intelligent auto-corrections, and can format numbered lists from your speech. You can also create voice snippets for frequently used phrases. All this smart processing happens in real-time, on your device, ensuring your workflow remains fast and uninterrupted.

Hands-Free Context Modes & Commands

Switch between optimized dictation modes for General writing, Emails, Code, and Notes with ease. Activate dictation completely hands-free by saying "Hey Siri, start touch." The app auto-inserts your text after a pause and can even send messages with voice commands like "okay send message." Double-click your hotkey for Siri-style auto-stop, creating a truly fluid, microphone-like experience.

Adaptive AI Voice & Text Conversations

Quitlo replaces static forms with dynamic, empathetic AI-driven dialogues. When a churn signal is detected, the AI initiates a natural two-minute conversation, asking intelligent, context-aware follow-up questions. This method captures the full narrative—like a customer revealing they left due to an org-wide competitor switch, not just "pricing"—with dramatically higher engagement than traditional surveys.

Automated Churn Signal Detection

The platform continuously monitors your customer data stack to automatically identify key moments of risk or feedback. It triggers conversations based on events like subscription cancellations, low satisfaction scores, failed payments, post-onboarding silence, or even for win-back campaigns, ensuring no critical signal is missed without manual intervention.

Structured, Actionable Intelligence Delivery

Every AI conversation is instantly analyzed and distilled into a clear, structured summary delivered to your team's workflow in Slack, Jira, or similar tools. The summary highlights the precise churn reason, customer sentiment, any competitor mentions, a quantified save opportunity, and a suggested next action, turning raw conversation into immediate, tactical insight.

Multi-Entry Point Conversation Engine

Quitlo operates through five integrated entry points—Cancel Flows, Surveys, Payment Recovery, Check-Ins, and Win-Back—all powered by the same core AI. This means whether a customer is canceling, giving a low score, or has a payment issue, they experience a consistent, intelligent conversation that yields the same depth of structured intelligence for your team.

Technical Documentation & Code Comments

Software engineers and developers can dictate complex commands, variable names, and framework terminology like "Kubernetes" or "kubectl" with confidence. The custom vocabulary learning ensures technical jargon is captured perfectly, making it ideal for writing documentation, adding code comments, or drafting project notes without breaking focus to type.

Medical & Legal Note Dictation

For physicians, therapists, and legal professionals, accuracy with specialized terminology is non-negotiable. Hush Touch learns medical diagnoses, drug names, and legal case references, transforming spoken notes into precise text. The 100% on-device processing guarantees patient and client confidentiality, complying with strict privacy regulations.

Content Creation & Freelance Writing

Writers, bloggers, and journalists can draft articles, emails, and social media content hands-free. The smart filler word removal and punctuation create cleaner first drafts, while the ability to speak in a natural, flowing manner helps overcome writer's block. The one-time cost is a major win over subscription-based tools.

Accessible Computing & Ergonomics

For users with RSI, mobility challenges, or anyone seeking a more ergonomic setup, Hush Touch provides a powerful voice-typing solution. The seamless integration with Siri and system-wide hotkeys allows for complete control of text input across any application on the Mac, reducing physical strain and increasing productivity.

Replacing Traditional Exit Surveys

B2B SaaS companies can replace low-response-rate email surveys with Quitlo's AI conversations triggered by cancellation events. This directly engages the departing customer in a dialogue, uncovering the nuanced, real reasons for churn—such as feature gaps, internal politics, or competitor moves—that a dropdown menu could never capture.

Recovering Failed Payments

When a customer's payment fails, Quitlo automatically initiates a compassionate check-in conversation. The AI can understand if the issue is a simple card expiry, budget constraints, or a deeper dissatisfaction, providing the finance and CS teams with clear context to guide the recovery process effectively and personally.

Conducting Post-Onboarding Check-Ins

For customers who go quiet after initial onboarding, Quitlo can trigger a proactive check-in conversation. This helps identify early adoption hurdles, confusion, or unmet expectations before they escalate into churn risk, allowing Customer Success to intervene with targeted support and improve time-to-value.

Executing Data-Driven Win-Back Campaigns

Quitlo enables intelligent win-back campaigns by initiating conversations with customers who churned 90 days prior. The AI engages them to understand if their situation has changed—like a new budget or a failed competitor migration—providing sales teams with qualified, context-rich leads for re-engagement.

Hush Touch is available for a single, one-time payment of $20. This purchases a lifetime license for the software with all current and future features, with no subscriptions or recurring fees. The price includes free updates. A fully functional 7-day free trial is available for download to test the app before purchasing.

Quitlo offers plans starting at $99 per month. They are currently running a promotional offer for teams transitioning from Delighted (which is shutting down June 30, 2026), providing everything Delighted did plus AI voice follow-up for free for the first 3 months. You can explore specific plan details and run a Free Churn Audit directly on their website.

Stop feeding the cloud. The next wave of AI productivity is happening offline, and Hush Touch is leading the charge for macOS users. This isn't just another dictation app; it's a paradigm shift towards private, intelligent, and perpetually learning voice-to-text software. Engineered exclusively for Mac, Hush Touch leverages the untapped power of your device by fusing two native Apple transcription engines with a final Apple Intelligence polish—all processed 100% on-device. The result? A shockingly lightweight 5.5 MB app that delivers cleaner, more accurate text without ever sending your voice data to a server. It's built for professionals, writers, developers, and anyone who values privacy and precision. For a one-time fee, you get a tool that removes filler words, masters your unique vocabulary, and integrates seamlessly into your workflow with hotkeys and Siri commands. This is the end of subscription lock-in and cloud dependency. Hush Touch represents the future: AI that works for you, learns from you, and protects you.

Quitlo is the definitive Churn Intelligence Platform engineered exclusively for B2B SaaS. It directly confronts the industry's most persistent blind spot: the utter failure of traditional exit surveys and static cancel forms. With abysmal response rates and one-word, contextless answers like "pricing," teams are left operating on guesswork, losing revenue and critical product insight. Quitlo shatters this paradigm by deploying adaptive, empathetic AI conversations—via both voice and text—that engage customers at every critical lifecycle moment. The platform autonomously detects churn signals, from a cancellation or low NPS score to a failed payment, and initiates a genuine, two-minute dialogue. Its intelligent AI probes with contextual follow-up questions to uncover the complete, nuanced story. Within minutes, a structured, actionable intelligence summary is delivered directly to tools like Slack or Jira, pinpointing the exact churn reason, customer sentiment, competitor mentions, and clear save opportunities. For SaaS teams tired of losing customers they don't understand, Quitlo transforms a single, vague data point into a concrete retention strategy, unlocking the real "why" behind customer decisions to save revenue and drive product-market fit.

How does Hush Touch work offline without the cloud?

Hush Touch is engineered to run entirely on your Mac's hardware. It utilizes two built-in Apple speech recognition engines (DictationTranscriber and SFSpeechRecognizer) and performs its AI-enhanced final pass using Apple's on-device Intelligence framework. No audio data is ever uploaded to external servers, enabling full functionality completely offline.

What makes Hush Touch different from macOS's built-in dictation?

While macOS dictation is a basic tool, Hush Touch supercharges it. It combines two engines for better accuracy, adds smart post-processing like filler word removal, learns your personal vocabulary automatically, and offers context-aware modes. It's a dedicated, premium layer of intelligence built on top of the native system capabilities.

Does the app really learn the words I correct?

Yes, its adaptive learning is a core feature. When you manually correct a transcribed word or phrase in your text, Hush Touch detects that correction and automatically adds the intended word to your personal vocabulary. This frequency-weighted learning makes it smarter and more accurate for your specific needs over time.

Is there a trial available before I buy the license?

Absolutely. You can download a full-featured 7-day free trial directly from the Hush Touch website. No credit card is required for the trial, allowing you to test its on-device accuracy, vocabulary learning, and workflow integration thoroughly before committing to the one-time purchase.

How is Quitlo different from a survey tool like Delighted?

Quitlo is a complete replacement and evolution. While it handles all traditional survey functions, it fundamentally moves beyond static scores by adding AI-powered voice and text conversations. This allows it to conduct adaptive dialogues that uncover the "why" behind a score, delivering deep, actionable intelligence that surveys alone cannot provide.

What happens to the data from the AI conversations?

All conversation data is processed securely. The AI analyzes the dialogue in real-time to extract key themes, sentiment, and competitive intelligence. This structured data is then summarized and sent to your designated tools (e.g., Slack). Full transcripts are also available for review, ensuring complete transparency and context for your team.

Can we customize the AI's questions?

Yes, the AI conversation engine is designed to be adaptive and can be guided. While it intelligently follows up based on customer responses, you can configure core question paths and set parameters to ensure the dialogue aligns with your specific business context and the type of churn signal being investigated.

How do you handle customer privacy during these calls?

Customer privacy is paramount. Conversations are initiated only based on explicit signals and opt-in prompts where appropriate (like in a cancel flow). The platform is built with enterprise-grade security, and all data handling complies with major privacy regulations. Customers are always in control of the conversation.

Hush Touch | Voice-to-Text for MacOS is a standout in the AI assistant category, offering a powerful, privacy-first dictation tool. It leverages on-device Apple technology to transcribe speech into text offline, making it a go-to for users who prioritize speed and data security in their daily workflow. Users often seek alternatives for various reasons. Some might need a cross-platform solution that works beyond macOS, while others look for different pricing models like subscriptions or free tiers. Feature sets also drive the search, whether it's demand for advanced editing commands, integration with specific apps, or support for multiple languages. When evaluating other options, key considerations include the processing method—cloud-based for power or on-device for privacy—and the overall accuracy and "intelligence" of the transcription. Also, assess how seamlessly the tool fits into your existing apps and whether its command structure aligns with your natural speaking style.

Quitlo is a leading AI-powered Churn Intelligence Platform designed for B2B SaaS teams. It moves beyond ineffective surveys by using adaptive, empathetic AI conversations—via voice or text—to uncover the real reasons behind customer churn. The platform delivers structured, actionable insights directly to tools like Slack, turning cancellation signals into concrete retention strategies. Users often explore alternatives for various reasons. These can include budget constraints, a need for different integration capabilities, or a preference for a platform that handles a broader range of customer feedback beyond just churn-related signals. Some teams may also seek solutions with more human-led intervention or different deployment models. When evaluating other options, focus on core capabilities. Look for a solution that genuinely engages customers at scale, provides deep qualitative insights beyond simple analytics, and seamlessly delivers those insights into your existing workflow. The goal is to move from guessing to knowing, with intelligence that drives immediate action.