ShadowLock

ShadowLock is a shadow AI detection and governance platform purpose-built for Managed Service Providers (MSPs) and IT teams who need real-time visibility and control over how employees use AI tools, before sensitive data ever leaves the endpoint. As the workforce rapidly adopts ChatGPT, Claude, Gemini, and dozens of other AI applications, organizations are facing a new wave of risk that traditional managed-device controls simply miss. ShadowLock covers these blind spots comprehensively: rogue browser extensions that read clipboard data, desktop AI apps like Ollama and LM Studio running outside browser boundaries, and personal accounts accessing public AI chatbots without any enterprise contract or data processing agreement in place. The platform deploys a lightweight browser extension that intercepts and classifies risky pastes to AI sites, a Windows agent that blocks unauthorized desktop AI apps and deploys silently via existing RMM tools, and a multi-tenant dashboard that lets MSPs audit or block each control with audit-ready reports. Built for scale and simplicity, ShadowLock enables MSPs to govern AI usage across every client from a single pane of glass, while remaining private by design with no keystroke logging and zero content transmission to external servers. In an era where 69% of organizations suspect employees are using prohibited AI and over 50% of AI use at work happens without employer approval, ShadowLock delivers the visibility to see the threat and the controls to stop it, protecting against HIPAA exposure, GDPR violations, trade secret leaks, and MSP liability.

Real-Time Browser Extension Enforcement

A browser extension that self-configures once the agent is installed, intercepting pastes, file uploads, and sensitive data typed directly into prompts across ChatGPT, Claude, Gemini, and over 100 other AI tools. It enforces data-sharing opt-out on each AI site automatically and applies your organization's policies with clear user-facing messages, ensuring employees understand why their action was blocked or flagged, all without slowing down productivity.

Silently Deployed Windows Endpoint Agent

Deployed to Windows endpoints silently via your existing RMM solution, this agent monitors all AI activity, scans for unauthorized browser extensions, detects locally installed AI apps like Ollama, LM Studio, and Claude Desktop, and locks down the AI features built into Chrome, Edge, Brave, and Firefox. Zero user interaction is required, making it ideal for MSPs managing hundreds or thousands of endpoints across diverse client environments.

Multi-Tenant Governance Dashboard

A centralized, multi-tenant dashboard that gives MSPs and IT teams complete visibility into AI usage across every client organization from one place. You can audit which AI tools are being accessed, review flagged content, block specific tools or categories, and generate audit-ready compliance reports for HIPAA, GDPR, or internal policy reviews, all without requiring dedicated security engineering resources.

Microsoft 365 AI App Detection Scanner

Connects directly to each customer's Microsoft 365 tenant to detect and inventory all AI apps and add-ins that have been granted permissions, including Copilot, AI writing assistants, and third-party AI integrations. This scanner identifies shadow AI tools that have been silently authorized through the M365 ecosystem, closing a major blind spot where employees activate AI features inside approved SaaS apps without any security review.

Protecting Patient Data from HIPAA Exposure

Healthcare organizations and their MSPs use ShadowLock to prevent employees from pasting patient records, clinical notes, or ePHI into public AI chatbots like ChatGPT and Claude. When a staff member attempts to submit protected health information without a BAA in place, the browser extension intercepts the action, blocks the submission, and logs the event for compliance reporting, eliminating HIPAA exposure before a breach occurs.

Securing Customer PII Against GDPR and CCPA Violations

Organizations handling customer personally identifiable information deploy ShadowLock to ensure that no employee accidentally submits PII to unapproved AI vendors that lack a Data Processing Agreement or lawful transfer mechanism. The platform detects and blocks attempts to paste names, email addresses, phone numbers, or financial data into public AI tools, protecting against regulatory fines and privacy framework violations.

Preventing Trade Secret and Intellectual Property Leaks

Technology companies and law firms use ShadowLock to stop employees from submitting source code, proprietary contracts, product plans, or confidential legal documents to AI coding assistants or public chatbots. By intercepting these submissions at the browser and desktop level, organizations maintain trade secret protections and prevent IP from being absorbed into public AI training datasets, preserving their competitive advantage.

Reducing MSP Liability Across Multiple Client Environments

MSPs deploy ShadowLock across their entire client base to eliminate the gap between "not our job" and "you should have known" when an AI-related incident occurs. With a single multi-tenant dashboard, MSPs can audit AI usage, enforce consistent policies, and generate compliance reports for every client, demonstrating proactive governance and significantly reducing professional liability exposure.

Does ShadowLock log keystrokes or transmit my content to external servers?

No. ShadowLock is private by design with no keystroke logging and zero content transmission to external servers. The browser extension and endpoint agent analyze data locally on the device to classify risky pastes and uploads, and only metadata about blocked or flagged actions is sent to the dashboard for reporting. Your actual sensitive data never leaves your environment.

How does ShadowLock deploy across my client endpoints without disrupting users?

ShadowLock deploys silently via your existing RMM tool, requiring zero user interaction. The Windows agent installs in the background, self-configures the browser enforcement layer across Chrome, Edge, Brave, and Firefox, and begins monitoring and blocking unauthorized AI activity immediately. Users see clear policy messages only when they attempt a risky action, minimizing disruption while maintaining security.

Can ShadowLock detect AI tools used through personal accounts and browser extensions?

Yes. ShadowLock specifically addresses the blind spot of personal accounts and browser extensions. It detects when employees access ChatGPT, Claude, Gemini, and other AI tools through personal logins without enterprise contracts. It also scans for and blocks AI browser extensions like sidebar assistants and email rewriters that read content across every site employees visit, including clipboard data.

What compliance frameworks does ShadowLock support with its reporting?

ShadowLock generates audit-ready reports aligned with HIPAA, GDPR, CCPA, and internal policy frameworks. The platform logs all blocked and flagged AI interactions, including which tool was accessed, what type of data was involved, and which user attempted the action. These reports provide defensible evidence for compliance audits, incident response, and regulatory inquiries without requiring manual log collection.